Data Protection

99xq Privacy Policy — Your data is safe with us

This page clearly explains how the information you share with 99xq is collected, used, and protected. We believe privacy is your right.

Last Updated: January 2026 — Version 3.1
SSL
Encryption Protection
0
Sale of Data to Third Parties
24/7
Security Monitoring
100%
Right to Delete Your Data

How we use your information Secure We Retain

Six core principles guide how your privacy is protected at 99xq

SSL Encryption

Every transaction and data exchange is protected with 256-bit SSL encryption — the same bank-grade security technology used by financial institutions.

Not Sold to Third Parties

99xq never sells or gives away your name, phone number, or financial information to any third party.

Secure Server

Your data is stored in secure data centers that meet international standards, with 24/7 security monitoring in place.

Control Over Your Own Data

You may view, correct, or request deletion of your information at any time. Full control remains in your hands.

Two-Factor Verification

You can keep an additional verification layer active when logging into your account. This is highly effective at preventing unauthorized access.

Minimum Data Collection

99xq only collects information that is necessary to provide our services. We do not ask for unnecessary personal details.

1 What Information We Collect

When you register and use our services, we collect the following types of information:

Type of Data Example Required?
Identity Information Name, date of birth, national ID number Yes
Contact Information Phone number, email address Yes
Financial Information Payment method type, transaction history Yes
Gaming Activity Betting history, win/loss records Yes
Device Information IP address, browser type, operating system Automatic
Preference Data Preferred games, language settings Optional

99xq never stores your full bank account number or complete payment card details. All payment information is handled in encrypted form.

2 How Your Information Is Collected

99xq collects information through the following methods:

  • Directly from you: During registration, profile updates, payment processing, and customer support.
  • Automatically: Through cookies and log files while using the 99xq website or app.
  • During the verification process: From documents provided for identity verification.
  • From your payment provider: Limited data shared solely to complete and verify transactions.

Remember — 99xq will never ask for your password or OTP over the phone or by email. If you receive any such request, it is likely fraudulent.

3 How Your Information Is Used

99xq uses your information solely for the following purposes:

  • To create and manage your account.
  • To complete and verify payment processing.
  • To prevent fraud and money laundering.
  • To provide customer support and resolve issues.
  • To improve your gaming experience and show you content tailored to your preferences.
  • To meet legal obligations.
  • To maintain security and detect suspicious activity.

If you want to stop receiving marketing emails or notifications, you can update your preferences at any time in your account settings. Only essential transaction-related messages cannot be turned off.

4 Who Your Information Is Shared With

99xq does not sell your information to third parties. However, we may share it in the following limited circumstances:

  • Payment Provider: Only the necessary data is shared with mobile banking and bank services to process transactions.
  • Technology Partners: Server and cloud service providers that operate the platform — covered under strict confidentiality agreements.
  • Legal Authorities: Applies in accordance with a valid court order or government directive.
  • Fraud Prevention Agency: Information required by regulators to prevent financial fraud and money laundering.

Our Clear Commitment: 99xq never sells your information to advertising companies, data brokers, or other gaming sites.

5 Cookies & Tracking Technologies

99xq uses cookies to improve the experience for website and app users. Cookies are small text files stored in your browser.

  • Essential Cookies: To maintain login status and session — cannot be disabled.
  • Functional Cookies: To remember your language preference and personalized settings.
  • Analytics Cookies: To monitor and improve platform performance — can be turned off.

You can manage cookies through your browser settings. Note that disabling certain cookies may limit some platform features.

6 How Long We Retain Your Information

99xq does not retain your information beyond what is necessary. Our general policy is:

  • Profile information is retained for as long as your account remains active.
  • Financial transaction records are retained for 5–7 years as required by law.
  • Upon permanent account closure, personal information is deleted within 90 days (except where required by law).
  • Security logs are retained for a maximum of 1 year.

Deletion requests will be processed within 30 business days.

7 Your Rights Regarding Your Information

Every 99xq member has certain fundamental rights regarding their own information. We fully respect these rights:

Right to Access Your Data

You may request a copy of the information 99xq holds about you at any time. It is typically provided within 15 business days.

Right to Correct Your Data

If your profile contains incorrect or outdated information, you may request a correction. Updates will be made promptly after verification.

Right to Delete Your Data

After closing your account, you may request deletion of your personal information (except where required by law).

Right to Object to Processing

You may object to your data being used for marketing or profiling purposes.

Right to Data Portability

You may request an export of your data in a machine-readable format.

8 Children's Privacy

99xq strictly does not provide services to anyone under 18. Age is verified at registration, and we do not collect information from anyone under 18.

If it is found that a user under 18 has created an account, that account will be immediately closed and all associated data will be deleted.

A note for parents: If you believe your child is using 99xq, please contact our customer support immediately. We will take swift action.

9 Privacy Policy Updates

99xq may update this Privacy Policy as needed. For significant changes:

  • A clear notice will be posted on the platform.
  • You will be notified at your registered email address.
  • The date of change and version number will be clearly stated.

Continued use of 99xq after any changes takes effect means you accept the updated policy. We recommend reviewing this page regularly.

10 Contact

For any privacy questions, complaints, or rights requests, please contact us:

Privacy-related requests are typically responded to within 15 business days.

99xq has a dedicated data protection team whose sole focus is safeguarding member privacy.

About Privacy FAQs

Member FAQs on Data Protection at 99xq

No, absolutely not. 99xq never sells or shares your phone number or personal information with any third party. Only the minimum data required for payment processing is shared with the relevant payment provider.

Upon permanent account closure, personal profile information is deleted within 90 days. However, financial transaction records may be retained for 5–7 years as required by law.

99xq's robust security system prevents unauthorized access. Keeping two-factor authentication enabled adds an extra layer of protection. Always keep your password confidential — 99xq will never ask for your password by phone or email.

Yes, absolutely. You can contact customer support to submit a data access request. A full summary of your stored information will be sent to you within 15 business days.

Start Playing Safely 99xqon

Your data is secure, your payments are safe, your gameplay is fair. Register now and experience the difference yourself.

SSL Secured No Sale of Data Full Control Is Yours
বাংলা